Frequently Asked Questions
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Frequently Asked Questions
Some of the questions we get asked by our customers...
No, you cannot. It is not allowed to put items in a vehicle when shipping as Ro-Ro. US customs, in most cases will throw them out. Secondly it may cause your vehicle being damaged at the port of destination, etc.
Basically if you're sharing a container with others, unless agreed upon by all parties involved, we have to clear the container with our own agent.
Only a jack and a spare tire can remain in the vehicle if it is being shipped.
We recommend taking license plates off the vehicle. License plates are frequently stolen as souvenirs.
No. In fact, due to U.S. Coast Guard regulations, only one-quarter tank of gas is permitted for RO/RO shipments. The gas tank must be completely empty for container shipments.
All of the major vehicle manufacturers (G.M., Chrysler, Toyota, etc.) ship their new vehicles via RO/RO Carrier on climate controlled vessels.
The steamship lines are only liable for $500 in damages. Separate insurance coverage may be purchased through our office.
Yes. A vehicle will only be cleared by U.S. Customs with the original title present.
A leased vehicle may be shipped only with an original NOTARIZED letter (+2 copies) from the lien holder stating their permission for the car to be shipped overseas, together with the original title.
U.S. Customs regulations require that vehicles be at the pier for at least 72 hours (not including holidays and weekends) before the vessel departs.
